We offer financial products and services within the mortgage industry.  ‘We process and assess information in respect of loan applications.  We locate funders suitable to provide loans to you.  We also market other products.

OUR COMMITMENT TO PROTECT YOUR PRIVACY

We seek to provide the best possible service to its customers by providing the best possible range of financial products and services.

We understand how important it is to protect your personal information.  This document sets out our Privacy Policy commitment in respect of personal information we hold about you and what we do with that information.

We recognise that any personal information we collect about you will only be used for the purposes we have collected it for or as allowed under the law.  It is important to us that you are confident that any personal information we hold about you will be treated with appropriate respect ensuring protection of your personal information.

Our commitment in respect of personal information is to abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law.

PERSONAL INFORMATION

When we refer to personal information we mean information from which your identity is apparent.  This information may include information or an opinion about you.  The personal information we hold about you may also include credit information.

Credit information is information which is used to assess your eligibility to be provided with finance and may include any finance that you have outstanding, your repayment history and any defaults. Usually, credit information is exchanged between credit and finance providers and credit reporting bodies.

The kinds of personal information we may collect about you include your name, date of birth, address, account details, occupation and any other information we may need to identify you.

If you are applying for finance we may also collect the ages and number of your dependants and cohabitants, the length of time at your current address, your employment details and proof of earnings and expenses.  If you apply for any insurance product through us we may also collect your health information.  We will only collect health information from you with your consent.